AN ANALYSIS OF THE STRATEGIES FOR IMPROVING WORKERS MORALE AND PRODUCTIVITY IN AN ORGANIZATION. [A CASE OF STUDY OF UNION BANK OF NIGERIA (UBN)].

ABSTRACT

Improving workers morale and productivity. It is very pertinent to improve the workers morale to enhance greater level of productivity. Any organization that has no consideration on how the morale of the workers can be improved is liable to fale a lower level of productivity.

This strategy is adopted to increase the employer/employee relationship and if it can be achieved it is by giving incentives like free port allowance and in fact make them have a sense of belonging.

Improving workers morale has been one of the main strategies adopted in most of our organizations in Nigerian because it is a process by which workers get motivated in order to enhance productivity services effectively.

This prospect has been a broad area of concern to most of our existing firms or organization who do not know how to get workers motivated thereby improving their morale and productivity.

TABLE OF CONTENTS

Title page

Approval page

Dedication

Acknowledgment

Abstract

Table of content

CHAPTER ONE

INTRODUCTION

1.1  Background of the study

1.2      Statement of problem

1.3      Objective of the study

1.4      Statement of hypothesis

1.5      Significance of the study

1.6      Scope and limitation of the study

1.7      Research question

1.8      Definition of terms

Reference

CHAPTER TWO

2.0     Literature review

2.1  Extent of workers relationship with top management

2.2      The type of leadership in an organization that could enhance workers morale and productivity.

2.3      Evaluation and recognition of performance

2.4      Effects of goods management appraisal in organizational productivity.

Reference

CHAPTER THREE

3.0     Design of the study

3.1  population of the study

3.2      Sample size and sampling technique.

3.3      Instrumentation.

3.4      Method and sources of data collection.

3.5      Limitations of the study

Reference

CHAPTER FOUR

4.1     PRESENTATION AND ANALYSIS OF DATA

4.2      TEST OF HYPOTHESIS

CHAPTER FIVE

SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSION.

5.1      Summary of findings

5.2      Recommendations

5.3      Conclusions

Bibliography

Appendices.

CHAPTER ONE

INTRODUCTION

1.1  BACKGROUND OF THE STUDY

In every organization set-up, indispensable groups are discernible. These groups are known as the employees and the employers. They both constitute the point upon which the activities of the organization revolves.

It is said that area of the most common mutual interest where employees and employers may co-operate consciously the advantage of them consist of improving the morale of the worker, promoting efficiency and productivity, eliminating waste, reducing cost of maintenance.

Every organization is set u to attain in some definite and defined objectives. These objectives, which have to be accomplished through the instrumentality of the above, mentioned groups often include high productivity. To do this management has to organize it’s resources to achieve maximum performance.

Every works at work requires the organizations to treat him not just like a community but like a human being of high reasoning.

Beloc (1964) once wrote that workers have certain inalienable right as important as those of their employer and it is the duty of the organization to recognize these rights.

It is obvious that the workers have needs, which the work situation may or may not satisfy. The degree of satisfaction and dissatisfaction will be reflected not only in measured work but also in the morale of workers. The maximization of personnel contribution of the entire human element in an organization is the major objectives of the organization, which is implemented, not only  through the whole management process itself. How those people are organized directly influence their morale.

1.2  STAEMENT OF PROBLEM.

Improving workers moral and productive in an organization has been the main study or way to increase the shareholders wealth. The workers are forced with lots of problems concerning the an analysis of the strategies for improving workers morale and productivity in the organization and with regards to these problems; the researcher wants to find answers to the following problems.

1.    What are the ways of improving the workers moral?

2.    How can efficiency and productivity be increased in the organization?

3.    How can waste and redundancy be eliminated in the organization?

4.    What are the ways of reducing cost of maintenance at the same time improve the quality of services?

1.3  OBJECTIVE OF THE STUDY

The rational for conducing this research work lies in the  suspected high degree of dissatisfaction , which reduce the workers moral towards productivity  and it’s effects on the productivity which

1.4  STATEMENT  OF HYPOTHESIS

H0:  Workers do not have job satisfaction from their routine job.

H0: Their boss gives Workers more knowledge when they are confused on what is expected from them.

H1:  Workers do not have job satisfaction from their routine job.

H1:  Their boss gives Workers more knowledge when they are confused on what is expected from them.

1.5  SIGNIFICANCE OF STUDY

The importance of the study is that of the end of the investigation into the an analysis of the strategies for improving workers and productivity. It is very important to both an organization and employees as well as government.

It is a very sensitive issue to an organization it is important to an organization in the sense that if an employee’s moral is well improved, there will be increase in the productivity thereby meeting the set goals, with good strategies in improving workers moral. There will be high productivity. The researcher would have thrown more light on the problems caused by low moral among the workers and also level the motivational strategies that would be adopted to  increase workers moral and productivity.

Secondly, the managers would know the management techniques they would employ to pull their workers forward achieving organizational objectives and facilities mutual understanding between the manages, supervisor and his subordinates.

1.6  SCOPE AND LIMITATIONS OF THE STUDY

The scope of this study is very wide if it has to be carried out in all organization of any type of work or activity. The study is restricted to Union Bank of Nigeria. “UBN” the an analysis of the strategies for improving workers moral and productivity in an organization will be theoretically determined.

Geographically, it is limited to Union Bank of Nigeria limited.

1.7  DEFINITION OF TERMS

The following terms used in this study should be taken to mean the following.

STRATEGIES:       Is human activity directed at managing any affair skillfully and favourable.

PRODUCTIVITY:   Is the increase efficiency and the rate at which the out-put are product.

Therefore, the an analysis of the strategies for improving workers moral and productivity in an organization is simply means better pay and conditions for an increase out-put.

Marketing Strategies: Those strategies employed by firms and organisation to attract customer to there product and services.

Arm Chair Banking: This is a period where bankers seat and wait for customers to come and patronize them they don’t hunt for customers.

Customer Satisfaction: This happen when the customer is pleased with the various services rendered by the bank.

Marketing: This is getting the right goods and service to the right people at the right place at the right time and with the right communication and promotion.  

Banking Business: Is a business of receiving deposit on current account, savings account or other similar account or paying or collecting cheques drawn by or paid in by customers or provision of finance.

REFERENCES

Douglas Megregor (1960) The Human Side of the Enterprise: New York Mc                      Gram Hill Book Company.

Likerts Rensis (1967) The Human Organization New York, International                          Students Edition Mc. Gram Hill.

Adams R. Williams (1969) Top Management and Production, New York, Mc,                      Gram Hill Book Company.

Ubeku (1994) The Personnel Management Process Wendell Rench.

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